Everyone loves Quinn, our virtual assistant!!!

Questions Answered

We’re excited to share that Quinn will be able to assist you on ACN’s corporate website, as well as, on ACN and Flash Services customer portals. She will help answer questions24/7 in English and enhance the experience for you and your customers.

To interact with Quinn, simply select the Chat button or text Quinn at 1-877-226-1010*

 Ask Quinn a Question 
FIND QUINN ON myflashservices.com

 Ask Quinn a Question 
FIND QUINN ON acn.com in Canada and US

OR
Click the Chat button after you log in to your ACN or Flash Services accounts


Quinn will be ready to assist when you chat with us about:

ONLINE ACCOUNT SETTINGS
  • Logging into your account
  • Resetting your password
  • Updating contact information
  • Moving to a new address
  • Modifying the internet package
BILLING AND PAYMENT
  • Assistance with making a payment
  • Updating your payment information
SETTINGS
  • Call features and settings
  • International calling rates
  • Resetting your voicemail and more!

Quinn will also be directing Flash Services customers to our new Canada Canada Flash Tech Help App for technical assistance.

If you or your customers have a question Quinn can’t answer, chat with a Customer Support Expert.

Customer Service eCare Hours
Monday – Friday: 8 am – 10 pm ET
Saturday: 9 am – 8 pm ET
Sunday: Closed


*If Unlimited text is not included in your customer’s plan, additional charges might apply