No Monthly Usage Limit – for just $10 per month!

Effective November 16, new ACN High Speed Internet customers in Cogeco territories (Quebec) will have the option to add the Unlimited Usage Option* to their High Speed Internet with no monthly usage limit for just $10 per month! With the Unlimited Usage* add-on, your customers won’t have to worry about how much data they are uploading or downloading from the Internet. The $10 fee will simply be added to their monthly bill.

In addition, this option will be made available to existing customers who have completed their fixed-term contract and are now on month-to-month service. Existing customers who are still in a fixed-term contract as of November 16 will not be affected.

Details for New Customers: New customers as of November 16 who choose NOT to add the Unlimited Usage Option* will have a monthly usage limit of 300 GB on Internet plans from 15 to 60 Mbps. Customers on the 120 Mbps plan will have a 500 GB monthly usage limit.

Details for Existing Customers: Cogeco (Quebec) customers who have completed their fixed-term contract before November 16, 2017, and are on a month-to-month service will be subject to data overage charges, after a 30-day grace period. Existing customers in Cogeco (Quebec) territories who are still under a fixed-term contract as of November 16, 2017, will NOT be billed for overages during their contract term, and will receive a 30-day notice before the end of term to offer them the Unlimited Usage Option* before the start of their first month-to-month billing cycle.

Data Overages: Data usage that exceeds the monthly usage limit will be charged to the customer at $1 per GB to a maximum of $50 per month. Customers will receive email alerts regarding their usage, including alerts at 50% and 90% of their monthly usage limit. They can also monitor their data usage any time using the My Account portal. Once a customer reaches 100% of their limit, they will receive an email advising them of the overage fee schedule and providing instructions on how to add the Unlimited Usage Option* if desired.

Please click here to view the updated pricing sheet.

The Unlimited Usage Option* add-on is also available for ACN High Speed Internet customers in Bell DSL, Cogeco Cable and Rogers Cable territories in Ontario, and Bell DSL, Cogeco Cable and Videotron Cable territories in Quebec.

 

*Unlimited Internet option subject to ACN Acceptable Use Policy and Terms and Conditions found on myacncanada.ca.