ACN is committed to your success and to honor that commitment we are providing you and your customers better, simpler service!

We wanted to remind you about ACN’s new customer and technical service interactive voice response system. We have consolidated our phone numbers to one number for each line of business and to encompass both residential and commercial services.

North America Customer Service: 877-226-1010

North America Technical Support: 888-414-1958

With the new system, we are giving you and your customers the ability to make real-time payments and begin real-time restoral of service creating an all-around better experience! IBOs and customers can also check account balance/status and make real-time payments through our easy to use IVR to save time and avoid waiting for a representative.

In addition to the consolidated numbers, we have implemented an automated customer survey–a feature many of you have been requesting for some time!

These enhancements are just the beginning. In the future, we will be bringing you many more self-service options, as we continue to raise the bar and transform our customer and IBO experience.