Guest Flow Changes Will Create a Better User Experience

 
We’re moving toward a global standard for the new IBO Back Office. Because the guest flow content is already streamlined and integrated into acn.com and ShareACN, we’re removing the guest flow user experience on Wednesday, July 8. And due to minimal use, guest access to the survey will also be removed.
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July 7th, 2020|

Planned Maintenance on Sunday, June 14

This Sunday, June 14, we will be conducting routine maintenance from 7-10 a.m. ET, which will impact multiple IBO and customer-facing tools and platforms, including:

 

IBO enrollments 
Flash Services ordering
Access to the legacy back office, including downline reporting and personal customer lists

 

You will still be able to access ACN.com, your IBO Storefront, the New […]

June 10th, 2020|

Anticipating Limited Staff Availability

Due to nationwide public health measures being taken nation-wide, we may experience limited staff availability.

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March 24th, 2020|

ACN Meeting Update & Coronavirus Approach

Based on recommended precautions from the CDC and WHO regarding the COVID-19 #Coronavirus, the planned live training events featuring ACN Co-Founder & President Greg Provenzano in Montreal and Toronto on March 13-15 will be cancelled and replaced with a virtual meeting held online. […]

March 13th, 2020|

Experience these AMAZING November Bonuses!

You won’t believe the November Bonuses! There is SO much potential and opportunity this month for you ! Use them to take your ACN business to new heights […]

November 4th, 2019|

Scheduled Outage

Maintenance Outage Planned for Friday, September 6

We will be performing scheduled system updates on Friday, September 6, starting at 7:00 PM ET. These updates are expected to take several hours to complete. During this time, the IBO Back Office, IBO Enrollments, Digital Phone, acnreg.com, and High-Speed Internet order portals will be temporarily unavailable. IBO Support, […]

September 5th, 2019|

IBO Support is 100% Digital

Welcome to Total eCare! IBO Support is now where you are—on your smartphone and computer. IBO Support can be accessed with just a few clicks. You can reach an eCare expert by logging into your Back Office or through the Compass App.  You can also text eCare at 800-599-9559 to receive immediate help and support.

In […]

March 7th, 2019|

Planned Maintenance

ACN will be performing routine maintenance on March 3, beginning at 7:00 AM ET. This will result in a scheduled outage of the following applications and websites lasting between 3 and 4 hours:

Back Office Website – IBOs will still be able to access acncompass.com and acncompass.ca as well as the ACN Compass App
Downline […]

March 1st, 2019|

New Hours of Operation to Serve You Better

ACN is streamlining our hours of operation to serve you better.  Starting on March 4, you and your customers can get the same great service during new and more convenient hours:

Technical Support: Mon-Fri: 8AM to 11PM; Sat: 9AM to 9PM; Sun: 10AM to 7PM

Also beginning March 4, IBO Support will be completely digital – […]

March 1st, 2019|

IBOs, get 30% off Zoom Video Communications!

We’ve teamed up with Zoom Video Communications to provide our IBOs with a discounted rate on Zoom’s collaboration solutions! IBOs are using Zoom’s video meetings and webinars to accelerate sales, manage their teams, and grow their networks. Now new Zoom users who are IBOs can receive a 30% discount* on these services!

Enter “acnibo-zoom” in the coupon code box […]

February 26th, 2019|

IBO Support is Going Digital

 

Did You Know?

Research proves that regardless of the industry, the more digital support, the higher the satisfaction.

Beginning March 4, IBO Support will be completely digital

Yep, you heard it right. IBO Support will be faster and more convenient. With just a few clicks, you can contact IBO Support through chat and text. An agent will be […]

February 22nd, 2019|

NEW IBO Support Hours

To better meet the needs of our IBOs, ACN North America is changing its support hours and increasing the ways you can reach us! Reach IBO support by phone, chat and text during the following hours:

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January 7th, 2019|

Join us in celebrating ACN’s 2019 Circle of Champions!

As we get into the swing of the new year, we want to pause and congratulate the 2019 Circle of Champions at ACN!

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January 4th, 2019|

Seasons Greetings! Here are ACN’s holiday hours

The holidays are upon us! Here are ACN’s business hours during this season. Please plan accordingly. Best wishes for a wonderful holiday.

Monday, Dec. 24 (Christmas Eve)

CLOSED

-IBO Support

U.S. and Canada, 9 a.m.- 5:30 p.m. for these lines of business:

-Customer Support and eCare

-Technical Support

-Flash Wireless – eCare only

 

Tuesday, Dec. 25 (Christmas Day)

CLOSED

ACN World Headquarters, call centers

 

Wednesday, Dec. […]

December 21st, 2018|

Wishing You and Yours a Very Merry Christmas and a Happy, Prosperous New Year

As one year ends and another begins, it truly is the most wonderful time of the year – and what a year it has been for all of us at ACN! If your holiday season is anything like mine, it’s not only a wonderful time of year – but busy too! Which is why I […]

December 21st, 2018|

What is residual income? How to build a solid foundation in network marketing

In network marketing, residual income refers to money you receive from two sources:

Recurring billing from customers who buy a service marketed by you.
Recurring billing from customers who buy a marketed by your downline.

This income repeats, month after month, year after year, as long as the customer retains the service. Business owners have found […]

December 12th, 2018|

ACN finishes 25th anniversary with a flourish at Long Beach Training Event

What a weekend.

ACN gathered for the final International Training Event of its 25th anniversary year last weekend. Those of you who attended know just what an incredible experience it was!

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December 7th, 2018|

A Message of Thanksgiving: Count Your Blessings and Your Challenges

It’s no secret that this time of year is my most favorite time of year – an entire season, a celebration really, dedicated to giving thanks. It’s the one time of year that we highlight where we can all come together with an attitude of gratitude – and I can’t think of anything our world […]

November 21st, 2018|

XOOM Energy Big Business Program

Did you know XOOM Energy, through its family of companies, is able to offer service to large commercial accounts? Businesses who spend more than $17,000 annually on the commodity portion of their energy bill qualify for the Big Business Program (BBP). Based on the business’s annual usage, XOOM Energy can provide a customized quote designed […]

November 2nd, 2018|

ACN Maintenance Outage Scheduled for October 7

ACN has a scheduled outage on Sunday, October 7 to conduct routine maintenance to its systems. This outage will begin at 8:00 am ET and will last approximately 3-4 hours. The following systems will be down during this time. Anyone attempting to access any of the following will receive a message notifying them of the outage.

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October 3rd, 2018|